Shipping policy

 

All good things take time.

As a conscious fashion brand that creates made-to-order clothing, we take pride in crafting high-quality garments that are made with care and attention to detail, and we believe that this approach to fashion is better for the planet and for our customers. Each piece of clothing we create is made to order, which means that we do not hold any excess inventory. This allows us to reduce waste and minimise our impact on the environment. This also means that once an order has been placed, kindly allow us a time window of at least three weeks to process, stitch and ship the order. 

Order processing time

Delivery within 2-3 Weeks.

Shipping

  • Our standard shipping (across India) is free for all orders, and typically takes 2-3 days to arrive. If you need your items sooner, we also offer expedited shipping for an additional fee, please contact us. 
  • For International delivery, please get in touch with us at hello@altsleep.com
  • We offer worldwide shipping, with delivery times varying depending on your location. Please note that international orders may be subject to additional customs fees or duties.
  • Once your order is placed, we will work to make, process and pack your items as quickly as possible. You'll receive a confirmation email with your tracking number once your order is on its way.

We understand that it can be difficult to purchase clothing online without the ability to try it on or see it in person. That's why we encourage our customers to carefully review our size guides and product descriptions before placing an order. 

If you have any questions about sizing or fit, please don't hesitate to write to us at hello@altsleep.com. We're here to help you make the best choice for your beautiful sleep.

We stand behind the quality of our products and want you to be completely satisfied with your purchase.

Thank you for choosing to support conscious fashion and our commitment to sustainable and ethical practices. At AltSleep, we're committed to providing our customers with the best possible shopping experience. If you have any questions or concerns about your order, please don't hesitate to get in touch with us. We're always here to help!